Roadmap

January – March

1. Engagement Templates

   Deployed

   Rapid Project Deployment

   Launch new engagement tools faster with pre-built templates tailored to common consultation scenarios and best practices.

   Community informed New feature

2. Save and Continue Later

   Deployed

   Finish Surveys Anytime

   Participants can save survey progress and return on any device, with or without an account. Co-designed with the Country Fire Authority.

   New feature Client requested Community informed

3. Embed Security Controls

   Deployed

   Safer Embedded Tools

   Control exactly which websites can embed your participation tools, and track where embedded submissions come from.

   Feature improvement Client requested

April – June

1. Print Surveys

   Deployed

   Hybrid Engagement Made Easy

   Print any survey straight from the dashboard for offline and hard-copy consultation, rendered exactly as participants see it online.

   New feature Community informed

2. User Groups

   Deployed

   Segment Your Audience

   Organise registered users into groups for targeted communications and private project access.

   New feature Community informed

3. Advanced Table Management

   Deployed

   Faster Everyday Administration

   Sort any column, build advanced filters and take bulk actions across the listing tables in the dashboard.

   Feature improvement Community informed

4. Configurable Password Security

   Deployed

   Security That Matches Your Policy

   Set minimum password rules, prevent reuse and lock accounts after repeated failed sign-ins to suit your organisation's security policy.

   Feature improvement Client requested

July – September

1. API Enhancements

   Deployed

   Full Content Control by API

   Create, read, update and delete your main site content through the Civio Engage API using an API token: projects, surveys and their submissions, pages, updates, timeline stages, events, maps, hotspots and documents.

   New feature Feature improvement

2. Project Templates

   Coming soon

   Reuse Entire Projects

   Clone a whole project or save it as a reusable template, carrying its pages, tools and settings into the next consultation.

   Feature improvement

3. Custom User Roles

   Coming soon

   Access Control Your Way

   Build your own user roles and choose exactly what each role can view and manage, across the whole site or within a single team.

   New feature Client requested

4. Discussion Boards

   Coming soon

   Open Community Conversation

   Host threaded discussions where community members can post, reply and vote, with full moderation and reporting for administrators.

   New feature Community informed

5. Advanced Outbound Emails

   Coming soon

   One Send, Every Audience

   Compose a broadcast once and reach website users and stakeholders together, with de-duplicated audiences, live previews, scheduling and website notifications.

   Feature improvement Client requested

6. Stakeholder Relationship Management

   Coming soon

   Strengthen Stakeholder Connections

   Track stakeholder participation and engagement history, segment and communicate effectively with targeted groups. View comprehensive engagement profiles and send compliant communications to build stronger relationships.

   Community informed New feature

7. AI Integration (MCP & CLI)

   Coming soon

   Connect Your AI Tools

   Work with Civio Engage through your own AI tools and agents: MCP support and a command-line interface built on the public API let them read, create and manage engagement content on your behalf.

   New feature

October – December

1. Survey Scanning

   Paper to Platform

   Scan completed hard-copy surveys and import the responses straight into Engage, so in-person and postal participation is captured alongside your digital results.

   New feature Client requested

2. AI Powered Response Analysis

   Intelligent Insights Generation

   Harness artificial intelligence to automatically analyse and summarise community feedback, transforming raw responses into actionable insights.

   New feature

3. Scheduled Publishing/Archiving

   Automated Content Management

   Schedule projects and content to go live or close automatically, ensuring perfect timing for your engagement campaigns without manual intervention.

   Client requested New feature

4. Filtering reporting based on answers

   Targeted Data Analysis

   Filter and segment your reporting based on specific survey responses, enabling precise analysis of different community groups and perspectives.

   Client requested New feature

5. Email Campaign Analytics

   Measure Communication Impact

   Track the effectiveness of your email campaigns with detailed analytics on open rates, click-through rates and engagement conversion.

   Client requested Community informed New feature

6. Engagement Calendar

   Community Engagement Visibility

   Give your community clear visibility of upcoming consultations, webinars, and events. Stakeholders can browse the calendar, express interest in projects, and plan their participation with flexible public and internal viewing options.

   Client requested New feature